Data-Driven Home Service Evaluations You Can Trust

The Home Service Research Institute provides independent, peer-reviewed evaluations of contractors and service providers. Our rigorous methodology analyzes over 47 quality indicators to help you make confident decisions.

Find Verified Providers Our Research Process
2.4M+
Homeowners Served
156,000+
Providers Evaluated
47
Quality Indicators
HSRI Verification Process
Multi-point quality assessment
Overall Trust Score 94/100
  • License & Insurance Verified
  • Background Check Completed
  • Customer Satisfaction ≥ 4.5★
  • Pricing Transparency Audit
  • Work Quality Assessment
98.2%
Accuracy Rate
Peer Reviewed
Methodology
As Featured In:

Our Rigorous Research Methodology

Every provider evaluation follows our peer-reviewed, 4-phase assessment process developed in partnership with consumer protection researchers.

Phase 01

Data Collection

We aggregate data from 23+ verified sources including state licensing boards, BBB, court records, and verified customer reviews.

Phase 02

Verification

Our research team independently verifies licensing, insurance, certifications, and conducts background screening protocols.

Phase 03

Weighted Scoring

Our algorithm applies weighted scores across 47 quality indicators, calibrated through extensive consumer outcome research.

Phase 04

Peer Review

All methodology updates undergo external academic peer review. Our full process is published for transparency.

Read Our Full Methodology Paper

Service Categories We Evaluate

Comprehensive evaluations across all major home service categories, each with specialized quality criteria.

Plumbing Services

From emergency repairs to full repiping projects, evaluated against licensing, response time, and pricing transparency.

23,400+Providers
92%Avg. Score

HVAC Services

Heating, cooling, and ventilation specialists assessed for energy efficiency knowledge and installation quality.

18,750+Providers
89%Avg. Score

Electrical Services

Licensed electricians evaluated for code compliance, safety record, and specialized certifications.

21,200+Providers
94%Avg. Score

Roofing & Exteriors

Roofing contractors assessed for material expertise, warranty offerings, and workmanship guarantees.

15,800+Providers
87%Avg. Score

Security Systems

Home security installers evaluated for technology knowledge, monitoring partnerships, and installation quality.

8,400+Providers
91%Avg. Score

General Contractors

Full-service contractors assessed for project management, subcontractor networks, and permit compliance.

12,600+Providers
86%Avg. Score

Latest Research & Insights

Data-driven analysis to help homeowners make informed decisions about home services.

Consumer Alert

Hidden Fees in HVAC Service Contracts

Analysis of 12,000+ service contracts found 34% contained undisclosed fees averaging $847 annually.

January 2025 Read Study
Market Analysis

Regional Price Variations: Why the Same Service Costs 3x More

Geographic analysis reveals significant pricing disparities even within the same metro areas.

December 2024 Read Study
View All Research

Trusted by Homeowners Nationwide

Join millions who have used our research to find quality service providers.

"After being burned by two contractors, I found HSRI. Their verification process gave me confidence to hire again. The plumber they recommended was professional, fairly priced, and did excellent work."

KM
Karen M.
Austin, TX

"As a real estate agent, I recommend HSRI to all my clients. The research is thorough, the ratings are accurate, and it saves everyone time finding qualified contractors."

DP
David P.
Realtor, Denver, CO

"The pricing research alone saved me thousands on my HVAC replacement. I used their regional pricing data to negotiate a fair price with confidence."

LJ
Linda J.
Phoenix, AZ

Find Verified Home Service Providers

Search our database of independently evaluated contractors. Every provider meets our rigorous quality standards.

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